Artificial Labor
We recorded 6 claims from this post. 3 were checked against evidence. 3 can’t be checked. 3 more are held. Read the post at its source.
Claims from this post (6)
In the order they appear in the post. Each quotation is the speaker’s words in this post. A label such as “Supported” or “Can’t be checked” is the claim’s current assessment; its page has the evidence and the reasons.
Assessment: UnresolvedSaid
“The strike has already cost the entertainment industry billions of dollars of losses in share value, and all because the AMPTP has decided that streaming content isn’t as valuable as television or film (despite taking just as much effort), and because entertainment’s elites very clearly want to be able to use artificial intelligence to write content.”
What we tested: The WGA strike happened in part because entertainment executives clearly want to use AI to write content.
Assessment: UnresolvedSaid
“AI will allow the AMPTP to reduce writers’ rooms to one person and one machine, which will in turn reduce the number of people in the Writers Guild of America, which will in turn weaken and eventually destroy one of the most powerful unions in the world.”
What we tested: AI will let studios cut writers' rooms down to one person and one machine, which will shrink the WGA and eventually weaken and destroy it.
Assessment: Can’t be checkedSaid
“And I think that this is what’s truly powering executive excitement over artificial intelligence – the idea that workers can eventually be removed from the equation entirely.”
What we tested: Zitron thinks that what is truly powering executive excitement over AI is the idea that workers can eventually be removed from the equation entirely.
Assessment: Can’t be checkedSaid
“While a human being may have to make the burger (for now), I believe the fast food industry’s eventual goal is to make human beings a conveyance rather than anything approaching customer service.”
What we tested: Zitron believes the fast food industry's eventual goal is to make human beings a conveyance rather than anything approaching customer service, even if a human may have to make the burger for now.
Assessment: Can’t be checkedSaid
“While I’m not suggesting that every company will follow this model, this feels like an inevitable consequence of artificial intelligence adoption.”
What we tested: It feels like an inevitable consequence of AI adoption that companies will follow the model of offering little meaningful customer support, though he does not suggest every company will follow it.
Assessment: UnresolvedSaid
“While a human being might get involved, those person-to-person interactions will become increasingly rare, and as a result distance the company from any customer responsibility.”
What we tested: With AI customer service, person-to-person interactions will become increasingly rare, distancing companies from responsibility to customers.
Held from this post (3)
These records did not pass every check, so nothing about them is published. Held is not a finding.
- The two reviews read the claim differently
- The two reviews read the claim differently
- The criteria are ambiguous. Our reading, not assessed: AI agents can imitate human customer service agents but carry none of the responsibility or empathy.